/* Chat-Widget des Shop-Assistenten */
.chatbot { position: fixed; right: 20px; bottom: 20px; z-index: 150; font-size: .95rem; }
.chatbot-toggle {
  display: flex; align-items: center; gap: 8px; border: 0; cursor: pointer; font: inherit; font-weight: 700;
  background: var(--green-dark); color: #fff; padding: 12px 18px; border-radius: 999px; box-shadow: 0 6px 20px rgba(0,0,0,.25);
}
.chatbot-toggle svg { width: 22px; height: 22px; }
.chatbot.open .chatbot-toggle { display: none; }
.chatbot-panel {
  width: min(380px, calc(100vw - 32px)); height: min(560px, calc(100vh - 40px)); background: #fff; border-radius: 16px;
  box-shadow: 0 12px 40px rgba(0,0,0,.28); display: flex; flex-direction: column; overflow: hidden;
}
.chatbot-panel[hidden] { display: none; }
.chatbot-panel header { background: var(--green-dark); color: #fff; padding: 12px 16px; display: flex; justify-content: space-between; align-items: center; }
.chatbot-panel header small { display: block; opacity: .8; font-size: .78rem; }
.chatbot-close { background: none; border: 0; color: #fff; font-size: 1.6rem; cursor: pointer; line-height: 1; }
.chatbot-notice { margin: 0; padding: 8px 14px; font-size: .78rem; background: var(--warn-bg); color: #6b4d0e; border-bottom: 1px solid #f0d6a6; }
.chatbot-notice a { color: inherit; }
.chatbot-log { flex: 1; overflow-y: auto; padding: 12px 14px; display: flex; flex-direction: column; gap: 8px; background: var(--cream); }
.chatbot-msg { max-width: 88%; padding: 9px 12px; border-radius: 14px; line-height: 1.45; word-wrap: break-word; }
.chatbot-msg.user { align-self: flex-end; background: var(--green); color: #fff; border-bottom-right-radius: 4px; white-space: pre-wrap; }
.chatbot-msg.bot { align-self: flex-start; background: #fff; border: 1px solid var(--line); border-bottom-left-radius: 4px; }
.chatbot-msg.bot ul { margin: 4px 0; padding-left: 18px; }
.chatbot-msg.pending { color: var(--muted); }
.chatbot-suggest { display: flex; flex-wrap: wrap; gap: 6px; padding: 0 14px 8px; background: var(--cream); }
.chatbot-suggest .chip { font-size: .8rem; padding: 5px 10px; }
.chatbot-form { display: flex; gap: 8px; padding: 10px; border-top: 1px solid var(--line); }
.chatbot-form textarea { flex: 1; resize: none; border: 1px solid var(--line); border-radius: 10px; padding: 9px 10px; font: inherit; }
.chatbot-form .btn { padding: 9px 14px; }
@media print { .chatbot { display: none; } }

/* Kontaktformular (E2EE) */
.e2ee-badge { display: inline-flex; gap: 6px; align-items: center; background: var(--ok-bg); color: var(--green-dark); border: 1px solid #c8e2aa;
  padding: 4px 12px; border-radius: 999px; font-size: .85rem; font-weight: 600; }
.e2ee-fp { font-family: ui-monospace, monospace; font-size: .78rem; word-break: break-all; color: var(--muted); }

/* Seiten mit fester Summenleiste unten (Belieferung, Regal): Chat darüber */
body.erf:not(.erf-nobar) .chatbot { bottom: 96px; }
.chatbot-wish { border: 1px solid #f0d6a6; background: var(--warn-bg); }
.chatbot-wish-actions { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-top: 8px; }